Effective Date: 12 March 2025
Website: www.joyasbyori.com
Legal Address: 100 Sydney Road, London, England, N8 0EX
Email: joyasbyori@gmail.com
Phone Number: +44 7424647788

1. Introduction

At Joyas by Ori LTD, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

When you interact with our website, we may collect the following personal data:

Personal Information

  • Name, email address, phone number, billing, and shipping address.

Payment Information

  • Payment details when you make a purchase using Amazon Pay, PayPal, or credit/debit cards (processed securely through third-party providers).

Order Information

  • Details of your purchases, order history, and transaction records.

Technical Data

  • IP address, browser type, device information, and website usage details (collected via cookies and analytics tools).

Communication Data

  • Messages sent through contact forms, emails, or customer service inquiries.

3. How We Use Your Data

We use your personal data for the following purposes:

🔹 To process and fulfill orders, including payments, shipping, and order confirmations.
🔹 To provide customer support and respond to inquiries.
🔹 To send promotional offers (only if you opt-in).
🔹 To improve our website and services through analytics and customer feedback.
🔹 To prevent fraud and ensure website security.
🔹 To comply with legal requirements and protect our business rights.

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with:

🔸 Payment Processors (Amazon Pay, PayPal, banks) to securely handle transactions.
🔸 Shipping Providers to deliver your orders.
🔸 Legal Authorities if required by law or to protect our legal rights.

All third parties are required to protect your data and comply with GDPR.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. By using our website, you agree to our use of cookies. You can manage cookie preferences in your browser settings.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access – Request a copy of the personal data we hold about you.
Right to Rectification – Correct any inaccurate or incomplete data.
Right to Erasure – Request the deletion of your data under certain conditions.
Right to Restriction – Limit how we process your data.
Right to Data Portability – Request to transfer your data to another service.
Right to Object – Opt out of marketing emails and certain data processing activities.

To exercise your rights, please contact us at joyasbyori@gmail.com.

7. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal data online.

8. Retention of Data

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📍 Address: 100 Sydney Road, London, England, N8 0EX
📧 Email: joyasbyori@gmail.com
🌍 Website: www.joyasbyori.com
📞 Phone: +44 7424647788

Company name: Joyas by Ori LTD
Registration number: 16175501