Joyas by Ori

SHIPPING POLICY

Effective Date: 12 March 2025
Company Name: Joyas by Ori LTD
Registration Number: 16175501
Website: www.joyasbyori.com
Legal Address: 100 Sydney Road, London, England, N8 0EX
Email: joyasbyori@gmail.com
Phone Number: +44 7424647788

1. Shipping Coverage

Joyas by Ori LTD offers shipping to all European countries. We strive to deliver your orders quickly and efficiently, ensuring a smooth shopping experience.

2. Processing Time

  • All orders are processed within 2 to 3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email with shipping details once your order has been dispatched.

3. Estimated Delivery Time

  • Standard shipping: 3 to 7 business days (depending on the destination).
  • Delivery times may vary due to factors such as customs clearance, courier delays, or unforeseen circumstances.

4. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and chosen delivery method.
  • Free shipping may be available for orders above a certain amount (if applicable).

5. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor your shipment status.

6. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is correct and complete before placing an order.
  • If a package is returned due to an incorrect address or failed delivery attempts, the customer may be responsible for additional shipping costs.

7. Customs, Duties & Taxes

  • Orders shipped outside the United Kingdom may be subject to import taxes, customs duties, or additional fees, which are the buyer’s responsibility.
  • Joyas by Ori LTD is not responsible for delays caused by customs processing.

8. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 days of delivery.
  • We will assist you in filing a claim with the shipping carrier, but we are not responsible for lost or stolen packages after delivery.

9. Contact for Shipping Issues

If you have any questions about shipping, feel free to contact us:

📍 Address: 100 Sydney Road, London, England, N8 0EX
📧 Email: joyasbyori@gmail.com
🌍 Website: www.joyasbyori.com
📞 Phone/WhatsApp: +44 7424647788